Accessibility

Wheelchairs

For most events, wheelchair tickets are available through our website and the Stockholm Live app. At other occasions, please contact our ticket distributor AXS for more help. The number of places available, as well as their location, varies depending on the nature and design of the event.

Any guest in a wheelchair has the right to be followed by an accompanying person without extra charge. The accompanier will be seated at a chair next to, or alternatively, right behind the wheelchair. For more than one accompanier, special attestation needs to be shown at the entrance.

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Functional variations

If you have a functional variation that doesn’t require using a wheelchair, we recommend seats at stand A, near row 11 or 12, as these rows are on a level with the entrance. Row 13 is then one level up, and row 10 one level down and so forth.

The exception is at the north curve between sections 220 to 224 where you enter at row 20. There are elevators giving access to all levels in the grandstands and the adapted entrances C, I, Q and X are found in each corner of the arena.

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Travel service

If you arrive by travel service, the area most suited for arrival or departure is the C entrance. There you find an adapted entrance coupled with elevator access to any grandstand level, and hosts of the arena dedicated to help you find your seat. If you need travel service for departure after the event we recommend keeping a 30 minute margin when booking, as precise end times for sport events and concerts often varies.

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By car

If you arrive in your own car and carry a disability permit, you can find designated parking spaces at Globen Shopping and in Arenagaraget under the Tele2 Arena, but please remember that these spaces are quickly filled as crowds grow.

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Visual interpretation

At concerts, the promotor decides availability of the radio receivers depending on technical formats. You can find information on who arranges each concert at the event page.

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Strollers

In connection to events at Tele2 Arena, strollers can be parked at designated places outside the arena. Just ask the arena hosts, and they will happily show you where. Please remember that the stroller parking is unattended, so we strongly recommend you to bring a lock for safety.

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